Customer Services Adviser

A customer services role handling and responding to incoming telephone calls and email enquiries for a leading manufacturer within the construction industry.

Reference: 15408
Location(s): West Midlands
Compensation: Competitive basic

Responsibilities:

  • Working out of my clients UK head office within a customer services team of five.
  • Handling and responding to incoming telephone calls and email enquiries.
  • Taking ownership of each enquiry, and following it through to a successful outcome.
  • In the main the customers will be national and independent builders merchants, and specialist construction distributors
  • Using an online SAP software system to log and process orders, track and chase deliveries, and record and handle all enquiries.

Overview:

Package: Competitive basic salary

Location: West Midlands

Products: Building materials

Customers: Builders merchants and distributors

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A national key account management role, tracking projects with 15 main contractor accounts, promoting the full range of building products and materials.

Reference: 15408
Location(s): West Midlands
Compensation: Competitive basic

Responsibilities:

  • A specification led sales role both existing account managing and new business winning
  • Securing specifications for my clients leading range of residential and commercial rain-screen cladding products
  • Alongside a range of internal building boards and drylining products
  • Tracking and winning commercial and residential projects with national house builders, larger regional developers and architects
  • Projects won will be back-sold through an established network of national and independent merchants and distributors

Overview:

PACKAGE: circa £40k-£45k basic, £52k-£58k uncapped OTE + car, laptop, mobile, pension, healthcare & 24 day’s holiday

TERRITORY: Scotland

SELLING: Decorative rain-screen cladding, building boards and drylining solutions

CUSTOMERS: National house builders, regional developers, architects main and subcontractors

Testimonials

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