Technical Team Leader

An office based Technical Team Leader role, managing a technical support team of four, for this leading roofing and cladding manufacturer.

Reference: 15426
Location(s): Derbyshire
Compensation: Competitive basic + Co bonus

Responsibilities:

  • Responsible for the management and development of the internal technical support team, comprising of 3 Technical Advisers and an Internal Estimator
  • Producing, checking, and approving technical support materials and literature while maintaining the use of a CRM system to keep efficient records of our customer interactions
  • Ensuring service levels are maintained and information is provided in a timely and accurate manner
  • Whilst your team support customers with technical enquiries and requests for product information, in what is a fast-moving environment
  • Whilst also supporting the sales them with lead generation, and enabling them to get technical drawings and data out to their customers

Details:

Package: Competitive basic salary, with annual company bonus, pension and 26 days holiday

Location: Derbyshire

Products: Roofing and cladding building materials

Customers: Architects, contractors, house builders, developers and merchants

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